Noventiq and Atlassian invite you to a webinar! In this webinar, we will discuss how to ensure a comfortable and productive work environment for employees, focusing on the following key aspects relevant to HR, Help Desk, and system administrators:

• Incident and request management: We will explore how to quickly and effectively respond to incidents and employee requests, ensuring uninterrupted workflow. This is particularly important for Help Desk and system administrators responsible for the functionality of the IT environment.
• Change management: Discover how to implement changes in work processes smoothly and with minimal risks. HR and system administrators can participate in changes related to work organization and IT systems.
• Maintaining a high level of service: We will discuss methods for maintaining a high level of employee service, taking into account their needs and expectations. HR can play a central role in ensuring employee comfort and satisfaction.
• Asset management: Examine asset management processes and resource optimization for improved productivity. System administrators can be involved in managing and updating IT resources.
• Employee lifecycle support: Learn how modern ITSM tools can enhance support for employees at different stages of their work life. HR can use these tools for managing employment relationships and employee training.

Join us to learn about best practices and tools that will help you create a comfortable work environment and ensure the productivity of your employees, including HR, Help Desk, and system administrators.

Language: Russian

Nikolaeva Olga

•  Expert in project and process management using Atlassian products
•  Over 16 years of experience.
•  Experience includes implementing and configuring Atlassian solutions, as well as user training.
•  Possesses deep knowledge of all Atlassian tools